Privacy

Your information should be handled with care.

This page explains the information Sovereign Mobility Group may collect through its website and how it is intended to be used.

Planning a ride and checking an estimate

The ride planner does not need your name, phone number, or payment-card information. Your answers stay in the open page until you check an estimate. If you choose to check an estimate, the trip answers are sent to SMG to calculate the price. Pickup and destination addresses are shared with Google Maps only after you agree to the route check. When booking is available, SMG stores a short-lived trip quote so the checkout price comes from the server. An estimate alone does not reserve a ride. Limited anonymous usage counters help control route-lookup traffic.

Online booking and payment

If you choose to book, SMG saves your passenger name, phone number, optional email, trip details, policy agreement, and payment reference to coordinate transportation. Contact details are encrypted in storage. Trip addresses and times appear in the restricted owner calendar. The business owner coordinates necessary details with the assigned driver. Square collects payment details on its hosted checkout; this website does not collect full card numbers. A private confirmation link lets you check your booking. Keep it private. This form does not automatically send customer email or text messages.

Information we collect

A transportation request may include your name, phone number, email address, pickup community or ZIP code, destination, trip type, payment responsibility, and notes you choose to provide.

How we use it

We use request information to review service availability, route feasibility, vehicle capacity, payment options, and to contact you about the request.

Please avoid detailed medical information

Do not submit diagnoses, medical records, Social Security numbers, insurance identification numbers, or payment-card information through the general website form. If additional information is required, our team will explain the appropriate next step.

Sharing and retention

Information is shared only as needed to review and coordinate requested transportation, comply with applicable requirements, or protect passengers and the public. A formal retention schedule will be established before public intake begins.

SMS dispatch alerts

Our initial SMS program sends internal notifications to the business owner who expressly requested enrollment using his own mobile number. Messages concern transportation requests, callback requests, and dispatch updates; this program does not send customer or marketing texts. We retain the recipient's number and consent record to manage enrollment and delivery.

Mobile numbers, SMS opt-in information, and consent records are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Messaging providers may process this information only as needed to deliver and manage the program.

Reply STOP to stop messages or HELP for assistance. You may also contact kenneth@sovereignmobilitygroup.com. See our SMS terms for frequency, charges, and delivery information.

Your choices

You may ask to correct or withdraw a request before a trip is confirmed. For privacy requests, contact kenneth@sovereignmobilitygroup.com.

The owner documents voluntary consent using our Owner SMS Opt-In page, downloads the signed record, and retains it securely before enrollment is activated. The form does not automatically enroll a number or upload personal information.

Last updated October 31, 2026.